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​Frequently asked questions

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Where can I find makeup magnets products?
Go to our Shop page or directly to our Amazon store.  Makeup Magnets takes great pride in producing the finest quality products for makeup professionals and makeup enthusiasts alike.
Are your products only for Makeup professionals?
While we design our products to increase efficiency for professionals, all makeup lovers benefit!  Even if you are not a professional, but love makeup and want an easier solution for applying makeup to yourself and friends, then our products will be a great fit for you!  Visit our Tips page to see different ways to use our products.
Why makeup magnets?
​Makeup Magnets is your one stop shop for unique makeup accessories.  Created for professionals and makeup enthusiasts alike, you will find a wide array of beauty accessories designed specifically to bring you the utmost efficiency and convenience.  We use the latest technologies and team of engineers to provide durable, useful, convenient, and quality products.  Our best seller is the Hands Free Magnetic Palette.
How do I Use my Hands free magnetic Palette?
​For a detailed instructional video, please visit our How to Use page.
How do I wear my hands free magnetic Palette?
The Makeup Magnets Hands Free Magnetic Palette is unisex, and designed to fit most.  The band is 11.5 inches in length.  It is intended to be worn on the forearm or wrist.  Place the palette on your forearm/wrist where you want it, so that the palette is facing upwards.  Simply loop the Velcro band through the plastic piece and pull the band to adjust it, until you reach the desired fit.  The fit should be snug, but not uncomfortably tight.  Secure the Velcro closure.  For removal, release the Velcro closure and loosen the band.  For a detailed instructional video, please visit our HOW TO USE page.
How do I clean my hands free magnetic Palette?
With a clean paper towel or soft cloth, first gently wipe away excess makeup and debris.  Lightly mist the surface of the palette  with isopropyl alcohol, distilled water, or hygienic cleanser.  Use a clean cloth or paper towel to wipe the area clean.  Repeat if necessary.  You can also lightly mist the band with isopropyl alcohol or hygienic cleanser to sanitize it.  Do not submerge or saturate the band or palette with water or cleaning solutions.
How to I store my hands free magnetic palette?
​Once you have removed & cleaned the Hands Free Magnetic Palette, place it into the protective and convenient carrying pouch.  Pull on the strings until pouch is closed.  Store the pouch in a convenient place such as your makeup kit, makeup bag, or vanity for easy access for future use.
What types of makeup will my hands free magnetic palette hold?
The Hands Free Magnetic Palette is designed to hold most types of de-potted makeup brands.  The de-potted makeup must have a proper magnetic backing.  Please note that we cannot guarantee that all types of makeup will adhere properly.  Due to a vast variety of brands and materials used, you might have to attach a new magnet or metal sticker to the back of your makeup products, even if the product already has a magnetic sticker on it.  If your makeup does not have a magnetic backing, you must first attach one.  We recommend attaching Makeup Magnets Magnetic Metal Stickers.  Metal Stickers are the ideal way to magnetically adhere your makeup to the Hands Free Magnetic Palette.
​Why won’t some of my de-potted makeup adhere magnetically to my HANDS FREE MAGNETIC PALETTE?
Due to the vast array of different products and materials used, Makeup Magnets cannot guarantee that all de-potted makeup, even those with prefixed magnetic backings will adhere properly to the Hands Free Magnetic Palette.  Some makeup will require an additional metal sticker.

First, ensure that your product has a magnetic backing, or metal sticker attached to it.  If not, simply attach a Makeup Magnets Magnetic Metal Sticker to the back of the product.  If your product already has a rubber magnet attached to it and still will not attach, you must attach a metal sticker.  

The science of magnets is extremely complex.  Over time, rubber sticker “magnets” that come prefixed on many popular makeup brands such as MAC Cosmetics become de-magnetized for many reasons, and are no longer effective.  We highly recommend the usage of Magnetic Metal Stickers for best results when using your HFMP.  Please visit our HOW TO USE page.  Magnetic Metal Stickers are available for purchase on our website.
Where can I get Metal Stickers?
 You can purchase affordable metal stickers on our website.
Can I put liquid products onto my HANDS FREE MAGNETIC PALETTE?
​Yes.  The Hands Free Magnetic Palette is an ideal hands free makeup palette for all types of makeup.  You can use it to hold a variety of products including liquids and creams such as foundation, primer, moisturizer, eyelash glue etc.  Be sure to clean your palette in between uses.  See “How do I Clean my Hands Free Magnetic Palette”.  For a detailed video on different ways you can use your Hands Free Magnetic Palette for, please visit our  TIPS and HOW TO USE pages.
What types of tools does THE HANDS FREE MAGNETIC PALETTE hold?
The Hands Free Magnetic Palette is able to hold many different types of small metal tools such as tweezers, metal hair clips, eyelash curlers, and small beauty sized scissors.  The science of magnets is extremely complex.  While most tools will adhere magnetically, please note that the tools must contain iron in order to adhere correctly.  Tools that do not contain iron will not be magnetic.  
Not finding the answer your looking for?
For additional questions please visit our Contact Us page.  We are here to help.